Mobility Transportation is a non-emergency medical transportation service. We take pride in the special care we give our clients. Several years ago, CEO Spencer McDonald was visiting a doctor’s office. He witnessed the elderly being dropped off at the front entrance door of a four story medical building in wheelchairs and walkers by local transportation companies and family members. Spencer witnessed this several times when he had his personal appointments and found himself helping these individuals into the elevator and to the right doctor office they had appointments with. It was at this time he realized that there must be a better way to assist these people. He realized at that time that the elderly and those who have handicap disabilities were not getting the special care they need and deserve. Spencer was trained in the industry by a gentlemen named Joel Davis, the owner and founder of the “United Medical Transportation Providers Group”. Through Joel’s special training, instruction and classes, Spencer was able to learn the Non-Emergency Medical Transportation business. Spencer is now a proud member of “UMTPG” and owes much of his success to Joel and his mentoring. Over the years they have become good friends as Joel continues to provide special instruction to help us improve our business and provide great customer service.
We take great pride in how we treat each individual client. We escort all our clients to and from their doctor appointments. We will assist family members to move their loved ones out of bed or chairs into a wheelchair or stretcher. When arriving at appointments we make sure that the office staff knows the client is there and provide our contact information with them so they can call us when the appointment is finished. There are times when we need to assist the client filling out proper paper work when the family member is absent. We want their experience to be one that they will enjoy and will want to come back to us time and time again for their transportation needs. We realize that more and more families are in need of our assistance due to the difficulty it is to transport and assist aging parents or family in and out of automobiles to doctor and other appointments. We want families to know that when their loved ones are in our care they are in good hands and will be treated with love and respect.
Many of our clients come from rehabilitation and assisted living centers all over Salt Lake and surrounding counties. We also serve medical facilities out of state. These medical facilities require our assistance in the transportation of their clients out of all the major hospitals in the Salt Lake and surrounding counties via wheelchair and stretcher.