Call or Request a Ride
Tell us where the patient is, where they need to go, when transport is needed, and what level of assistance may be required.
How It Works
A Clear, Supportive Process From First Call to Safe Arrival.
Whether you need local Utah transportation or long-distance medical transport across the Western U.S., including Oregon, California, and Washington, Mobility Transportation Services helps make the process easier for families, patients, and care teams.
Simple and Supported
We Help Coordinate the Details So You Don’t Have to Figure It Out Alone
Medical transportation can involve timing, patient needs, pickup instructions, facility coordination, mobility support, and family communication. Our team walks through the details with you.
We Review the Details
Our team discusses mobility needs, pickup and drop-off details, appointment times, facility requirements, family ride-along needs, and whether CNA or nurse support should be coordinated.
We Schedule Transport
Once the details are confirmed, we help coordinate the transportation plan and communicate the next steps.
Safe Arrival
Your loved one is transported safely and comfortably to the destination, with care and communication throughout the process.
What to Have Ready
Information That Helps Us Plan the Right Transport
You do not need to have everything figured out before you call. But if you have the following information available, it can help us guide you more quickly.
- Pickup address
- Destination address
- Requested date and time
- Appointment or discharge time
- Facility contact information, if available
- Local wheelchair needs, long-distance stretcher or gurney needs, or ambulatory needs
- Patient comfort or care considerations
- Family, caregiver, CNA, or nurse ride-along needs
- Kenneled pet traveling, if applicable
Not Sure About the Details?
Call us anyway. Our team can help ask the right questions, including whether a family member will ride along, whether CNA or nurse support is needed, and what information may be needed before transport.
Choosing the Right Service
Local or Long-Distance Transportation?
MTS provides both local Utah medical transportation and long-distance patient transportation across the Western U.S., including Oregon, California, Washington, and surrounding states.
Local Utah Service
For Shorter Trips Throughout Utah
Local transportation may be the right fit for medical appointments, therapy, dialysis, rehab, errands, or shorter trips within Utah communities.
- Medical appointments
- Dialysis and recurring treatments
- Therapy and rehab visits
- Pharmacy, errands, and local needs
Long-Distance Service
For Longer Patient Transport Needs
Long-distance transportation may be the right fit for state-to-state transport, hospital-to-home trips, facility transfers, or moving closer to family.
- Generally 200 miles or more
- Hospital-to-home transport
- Facility-to-facility transfers
- State-to-state patient transport
- Family ride-alongs and CNA/nurse support when needed
What Families Can Expect From MTS
Compassionate Support
Patients are treated with dignity, patience, and respect throughout the process.
Clear Communication
Families and care teams receive clear information about the transport plan, including ride-along or added care support needs.
Safety Focus
Our team focuses on safe assistance, transport preparation, and patient comfort.
Dependable Scheduling
We help coordinate timing for appointments, discharges, transfers, and planned trips.
Planning Questions
Questions Families Often Ask Before Scheduling
These are some of the most common questions families ask when planning local or long-distance medical transportation.
When possible, please try to give at least 12 hours of advance notice. For urgent needs, call us and we will do our best to help based on availability.
Helpful details include pickup location, destination, date and time, mobility needs, appointment or discharge timing, and any special patient or facility instructions.
Yes. Family members are welcome to ride along with the passenger at no additional cost.
Depending on the trip and vehicle setup, up to 1–2 family members may be able to accompany the passenger. Please mention ride-along needs when scheduling so our team can confirm the details.
Yes. When additional care support is needed, MTS can coordinate contracted CNA or nurse assistance for the trip.
Those fees are included in the transportation quote so families know the full cost before the ride is scheduled.
Call us with your pickup and destination details. Our team can help determine whether the trip is best handled as local Utah transportation or long-distance medical transport.